Sunday, April 21, 2019

Human Contact Is Now a Luxury Good

"Screens used to be for the elite. Now avoiding them is a status symbol."

Credit
Marta Monteiro
Image

“Milton Pedraza, the chief executive of the Luxury Institute, advises companies on how the wealthiest want to live and spend, and what he has found is that the wealthy want to spend on anything human.
“What we are seeing now is the luxurification of human engagement,” Mr. Pedraza said.
Anticipated spending on experiences such as leisure travel and dining is outpacing spending on goods, according to his company’s research, and he sees it as a direct response to the proliferation of screens.
“The positive behaviors and emotions human engagement elicits — think the joy of a massage. Now education, health care stores, everyone, is starting to look at how to make experiences human,” Mr. Pedraza said. “The human is very important right now.”

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